Part-Time Optical Specialist — Eyewear & Patient Care

FYihealth Group; Eastern Ontario; Hybrid; CAD 26,000 - 32,000; Part time

Benefits offered by this job

Quarterly bonuses

Optical coverage

Growth opportunities

Collaborative culture

Training and development

Job summary

FYidoctors Prescott - Edward St is seeking an Optical Associate for a part-time position (20-29 hours per week) in Ontario. You will greet patients, explain eyewear options, take measurements, and assist with fittings, all while delivering a high standard of patient care.

You bring optical or retail experience as an asset, strong communication, and comfort with technology. This role offers competitive wages, benefits, bonuses at qualifying clinics, and opportunities for growth within a

Qualifications

• Previous optical or retail experience is an asset.
• Ability to multi-task in a fast-paced environment.
• Proficiency with technology and MS Office Suite.

Responsibilities

• Greet and welcome patients to the clinic, engage with patients in person, by phone, and via email
• Educate patients on eyewear options tailored to their lifestyle, assisting with frame selection
• Interpret optical prescriptions provided by the optometrist
• Perform frame and facial measurements, ensuring proper fit and positioning of new eyewear, as well as repairs and adjustments
• Coordinate appointments, and prepare prescription printouts
• Manage billing and payments for patients, insurers and other third parties
• Assist with contact lens fittings and process contact lens orders
• Deliver exceptional customer service, ensuring a positive patient experience
• Support clinic operations by performing additional duties as required

Skills

Optical experience

Retail experience

MS Office proficiency

Excellent communication

Team player with growth mindset

Tools

MS Office Suite

Job description

FYidoctors Prescott - Edward St is seeking an Optical Associate for a part-time position (20-29 hours per week) in Ontario. You will greet patients, explain eyewear options, take measurements, and assist with fittings, all while delivering a high standard of patient care.

You bring optical or retail experience as an asset, strong communication, and comfort with technology. This role offers competitive wages, benefits, bonuses at qualifying clinics, and opportunities for growth within a