Part-Time Office Assistant: Front Desk & Admin Support

McGill University; Sherbrooke; On-site; CAD 19,000 - 28,000; Part time

Job summary

McGill University is seeking a part-time Work-Study assistant to handle front desk duties and provide professional customer service. You will liaise with students, staff, and vendors, gather information for admin tasks, and help maintain spaces and equipment.

The role requires strong organization, good multitasking and the ability to work autonomously or with a team, with English and French language skills considered an asset.

Qualifications

• Must be customer focused and service oriented.
• Able to assist clients with tact and diplomacy.
• Demonstrated interpersonal and communications skills with ability to clearly receive, retain and transmit information on the phone, in person, online and via email.
• Experience in providing general administrative support.
• Ability to work autonomously and as part of a team.
• Strong organizational and multi-tasking skills, able to problem-solve, prioritize duties and work well under pressure.
• Excellent computing skills and advanced in Microsoft Office: Excel, Word, Power Point, Outlook, MS Teams, Zoom.
• Attention to detail and ability to draft correspondence and update reports and spreadsheets.
• Fluent in English and French (asset)

Responsibilities

• Provide professional customer service and address front line/reception inquiries and duties.
• Liaise with students, staff, research teams, other departments, and internal/external service providers.
• Collect and compile information and documents from team members, faculty, guests, students, vendors and members of network to help with processing of admin tasks.
• Provide other support: verification and upkeep of space, classroom and office to ensure cleanliness, organization and coordinate logistics, follow-up on catering and inventory orders, edit and maintain data on multiple reports, and help with day-to-day operations related to program activities.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Organizational skills

Multi-tasking

Microsoft Office

Excel

Word

PowerPoint

Outlook

MS Teams

Zoom

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

McGill University is seeking a part-time Work-Study assistant to handle front desk duties and provide professional customer service. You will liaise with students, staff, and vendors, gather information for admin tasks, and help maintain spaces and equipment.

The role requires strong organization, good multitasking and the ability to work autonomously or with a team, with English and French language skills considered an asset.