Admissions Support Specialist - Full Time

McGill University; Montreal (administrative region); On-site; CAD 23,000 - 25,000; Full time

Job summary

McGill University is seeking an Office Assistant to provide accurate information on admissions requirements and procedures, and to support applicants and staff.

Responsibilities include answering inquiries by email, phone, and in person, reviewing applicant files, and assisting with the planning and administration of interviews and MMIs. You will help maintain databases and contribute to admissions-related projects.

Qualifications

• High School Diploma with two years of related experience.
• Experience handling applicant files and admissions processes is preferred.
• Strong organizational skills and ability to prioritize deadlines in a high-volume setting.
• Excellent attention to detail and accuracy when reviewing documentation.
• Strong written and verbal communication; professional interaction with students, applicants, and staff.

Responsibilities

• Provide information on admissions requirements, deadlines, procedures and documents.
• Respond to inquiries via email, phone, and in person.
• Escalate complex inquiries to Admissions Officer or staff.
• Review applicant files for completeness and accuracy.
• Assist with admissions communications and interview coordination (MMIs).
• Maintain applicant databases and compile admissions reports.
• Provide coverage during staff absences and support special projects.

Skills

Organizational skills

Time management

Attention to detail

Analytical thinking

Customer service

Written communication

Verbal communication

French (basic)

English (strong)

Data management

Excel

CRM experience (Slate)

Education

High School Diploma

Tools

Excel

Slate CRM

Job description

McGill University is seeking an Office Assistant to provide accurate information on admissions requirements and procedures, and to support applicants and staff.

Responsibilities include answering inquiries by email, phone, and in person, reviewing applicant files, and assisting with the planning and administration of interviews and MMIs. You will help maintain databases and contribute to admissions-related projects.