Office Assistant B

McGill University; Sherbrooke; On-site; CAD 19,000 - 28,000; Part time

Job summary

McGill University is seeking a part-time Work-Study assistant to handle front desk duties and provide professional customer service. You will liaise with students, staff, and vendors, gather information for admin tasks, and help maintain spaces and equipment.

The role requires strong organization, good multitasking and the ability to work autonomously or with a team, with English and French language skills considered an asset.

Qualifications

• Must be customer focused and service oriented.
• Able to assist clients with tact and diplomacy.
• Demonstrated interpersonal and communications skills with ability to clearly receive, retain and transmit information on the phone, in person, online and via email.
• Experience in providing general administrative support.
• Ability to work autonomously and as part of a team.
• Strong organizational and multi-tasking skills, able to problem-solve, prioritize duties and work well under pressure.
• Excellent computing skills and advanced in Microsoft Office: Excel, Word, Power Point, Outlook, MS Teams, Zoom.
• Attention to detail and ability to draft correspondence and update reports and spreadsheets.
• Fluent in English and French (asset)

Responsibilities

• Provide professional customer service and address front line/reception inquiries and duties.
• Liaise with students, staff, research teams, other departments, and internal/external service providers.
• Collect and compile information and documents from team members, faculty, guests, students, vendors and members of network to help with processing of admin tasks.
• Provide other support: verification and upkeep of space, classroom and office to ensure cleanliness, organization and coordinate logistics, follow-up on catering and inventory orders, edit and maintain data on multiple reports, and help with day-to-day operations related to program activities.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Organizational skills

Multi-tasking

Microsoft Office

Excel

Word

PowerPoint

Outlook

MS Teams

Zoom

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

POSITION OPEN TO MCGILL WORK STUDY STUDENT(S) ONLY

Hiring Unit: Max Bell School of Public Policy Assist with administrative office tasks, taking initiative to address workload, problem-solve and perform front line duties, reporting to manager and unit.

Position Summary

Provide professional customer service and address front line/reception inquiries and duties. Liaise with students, staff, research teams, other departments, and internal/external service providers. Collect and compile information and documents from team members, faculty, guests, students, vendors and members of network to help with processing of admin tasks. Provide other support: verification and upkeep of space, classroom and office to ensure cleanliness, organization and coordinate logistics, follow-up on catering and inventory orders, edit and maintain data on multiple reports, and help with day-to-day operations related to program activities.

Other Qualifying Skills and/or Abilities

Must be customer focused and service oriented. Able to assist clients with tact and diplomacy, and maintain a professional manner and appearance. Demonstrated interpersonal and communications skills with ability to clearly receive, retain and transmit information on the phone, in person, online and via email. Experience in providing general administrative support. Ability to work autonomously and as part of a team. Strong organizational and multi-tasking skills, able to problem-solve, prioritize duties and work well under pressure. Excellent computing skills and advanced in Microsoft Office: Excel, Word, Power Point, Outlook, MS Teams, Zoom. Attention to detail and ability to draft correspondence and update reports and spreadsheets. Fluent in English and French (asset)

Recruitment Information

Start Date: Sep-21-2026 Salary: $17/hour Hours: preferably 2 days a week - between 12 to 20 hours a week (depending on needs)

Education and Experience

Minimum Education and Experience: High School Diploma 1 Year Related Experience

Salary & Working Hours

Hourly Salary: (AMUSE B) $17.00 Estimated Number of Work Hours per Week: 20 (Part time) Position Start Date: 2026-09-21 Position End Date: 2027-09-20 Deadline to Apply: This position is covered by the AMUSE collective agreement.

Equity, Diversity, and Inclusion

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.

McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].

About McGill University

Located in one of the world’s great multicultural and multilingual cities, McGill University is internationally recognized for its excellence as a leading institution of higher education and research. For nearly 200 years, through the work of dedicated people, McGill has been breaking ground in diverse fields and contributing solutions to some of the world’s most significant issues. McGillians are proud to be part of a community that is both global and local, inspired by challenge and committed to shaping a better future.

McGill received a Platinum STARS rating in sustainability, is among Canada’s greenest employers, and is a top Montreal Employer.

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