Part-Time Insurance & Member Care Advisor

BCAA; Burnaby; On-site; CAD 40,000 - 55,000; Part time

Benefits offered by this job

Salary performance bonus programs

Pension plan

Paid time off (vacation, wellness, and

BCAA membership with member savings

Job summary

BCAA is hiring a Part-Time Service Advisor for our Burnaby Head Office. It starts with a full-time training period (35 hours/week, Monday to Friday) and then transitions into part-time schedules depending on business needs.

You will help customers with insurance products, memberships, and travel/auto coverage, using a consultative approach to meet their needs and support our community.

Qualifications

• Two years’ experience in a sales and service environment.
• Must have Level 1 Insurance license or commitment to obtain within 45 days.
• Completion of Autoplan Essentials within three months; costs covered by BCAA.
• Limited history of Errors & Omissions and in good standing with the Insurance Council of BC.
• Comfortable using technology including MS Office.

Responsibilities

• Promote BCAA insurance products and services to customers over the phone to fit their needs.
• Collaborate with Support Teams and Underwriting to recommend right coverage.
• Identify cost-saving opportunities for customers’ life events and future needs.
• Work with team members to provide exceptional customer service and meet sales goals.
• Participate in BCAA training courses to maintain licensing requirements.

Skills

Sales experience

Customer service

Communication

Tools

MS Office

Job description

BCAA is hiring a Part-Time Service Advisor for our Burnaby Head Office. It starts with a full-time training period (35 hours/week, Monday to Friday) and then transitions into part-time schedules depending on business needs.

You will help customers with insurance products, memberships, and travel/auto coverage, using a consultative approach to meet their needs and support our community.