Part Time Greeter

Pfaff Auto Group; Mississauga; Hybrid; CAD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Stock purchase program

Job summary

Pfaff BMW Mississauga is seeking a friendly Greeter to welcome guests, set a premium tone, and help ensure a smooth dealership experience. You’ll be the first contact for visitors and callers, guiding them to the right teams and providing essential information about products and services.

The role emphasizes outstanding customer service, professional communication, and the ability to multitask in a fast-paced automotive environment, with opportunities to support events and promotions.

Qualifications

• Minimum 1 year of experience in reception, hospitality, customer service, or a related role.
• Exceptional customer service and communication skills.
• Professional phone etiquette and strong interpersonal abilities.
• Proficiency with Microsoft Office Suite.
• Strong organizational and multitasking skills.

Responsibilities

• Welcome customers and visitors with professionalism, warmth, and enthusiasm.
• Create a memorable first impression that reflects the BMW and Pfaff brands.
• Answer, screen, and direct incoming calls efficiently and courteously.
• Provide guests with information regarding dealership departments, products, and services.
• Assist with guest check-ins and direct visitors to the appropriate team members.
• Handle customer inquiries and concerns professionally and escalate when necessary.
• Support administrative and clerical activities to ensure smooth dealership operations.
• Maintain a clean, organized, and inviting reception area.
• Assist with customer events, promotions, and dealership initiatives.
• Support the Sales and Service teams with additional duties as required.

Skills

Customer service

Communication

Phone etiquette

Microsoft Office

Organizational skills

Multitasking

Tools

CDK / dealership software

Job description

At **Pfaff BMW Mississauga**, every customer interaction matters. We're seeking an enthusiastic, personable, and professional **Greeter** to be the welcoming face of our dealership and help deliver the premium experience our clients expect.As the first point of contact for customers and guests, you'll play a key role in creating a warm, engaging, and seamless experience while supporting the daily operations of one of Canada's premier BMW dealerships.If you thrive in a customer-focused environment and enjoy building positive connections with people, we'd love to meet you.## What You'll Do* Welcome customers and visitors with professionalism, warmth, and enthusiasm.* Create a memorable first impression that reflects the BMW and Pfaff brands.* Answer, screen, and direct incoming calls efficiently and courteously.* Provide guests with information regarding dealership departments, products, and services.* Assist with guest check-ins and direct visitors to the appropriate team members.* Handle customer inquiries and concerns professionally and escalate when necessary.* Support administrative and clerical activities to ensure smooth dealership operations.* Maintain a clean, organized, and inviting reception area.* Assist with customer events, promotions, and dealership initiatives.* Support the Sales and Service teams with additional duties as required.**Skills and Qualifications*** Minimum 1 year of experience in reception, hospitality, customer service, or a related role.* Exceptional customer service and communication skills.* Professional phone etiquette and strong interpersonal abilities.* Proficiency with Microsoft Office Suite.* Strong organizational and multitasking skills.* Ability to remain composed and efficient in a fast-paced environment.* Experience with CDK, licensing systems, or dealership software is considered an asset.* A positive attitude and a genuine passion for creating outstanding customer experiences.**Why Work For Pfaff?** * **Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.* **Growth Potential** – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.* **Stock Purchase Program** - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.Pay: $17.60 per hourVacancy: This is an existing vacancy.We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.Please note: We do *not* use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment processPfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.