Part Time Greeter

Pfaff BMW; Mississauga; On-site; CAD 23,000 - 26,000; Part time

Job summary

Pfaff BMW Mississauga is seeking a personable Part Time Greeter to be the welcoming face of our dealership and help deliver the premium experience our clients expect. As the first point of contact for customers and guests, you will create a warm, engaging, and seamless visit while supporting daily operations.

You will greet visitors, answer and direct calls, provide information on departments and services, assist with check-ins, keep the reception area inviting, and help with events and

Qualifications

• Minimum 1 year of reception, hospitality, or customer service experience.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Greet customers and visitors with warmth and professionalism.
• Answer, screen, and direct incoming calls.
• Provide information on dealership departments, products, and services.
• Assist with guest check-ins and direct guests to the right teams.
• Support administrative tasks and maintain a tidy reception area.
• Assist with events, promotions, and dealership initiatives.
• Support Sales and Service teams as needed.

Skills

Customer service

Communication

Phone etiquette

Interpersonal skills

Microsoft Office

Organization

Multitasking

CDK

Dealership software

Tools

CDK

Microsoft Office

Job description

Part Time Greeter-Pfaff BMW, Mississauga, ON L4W 5K3At Pfaff BMW Mississauga, every customer interaction matters. We're seeking an enthusiastic, personable, and professional Greeter to be the welcoming face of our dealership and help deliver the premium experience our clients expect.As the first point of contact for customers and guests, you'll play a key role in creating a warm, engaging, and seamless experience while supporting the daily operations of one of Canada's premier BMW dealerships.If you thrive in a customer-focused environment and enjoy building positive connections with people, we'd love to meet you.What You'll DoWelcome customers and visitors with professionalism, warmth, and enthusiasm.Create a memorable first impression that reflects the BMW and Pfaff brands.Answer, screen, and direct incoming calls efficiently and courteously.Provide guests with information regarding dealership departments, products, and services.Assist with guest check-ins and direct visitors to the appropriate team members.Handle customer inquiries and concerns professionally and escalate when necessary.Support administrative and clerical activities to ensure smooth dealership operations.Maintain a clean, organized, and inviting reception area.Assist with customer events, promotions, and dealership initiatives.Support the Sales and Service teams with additional duties as required.Skills and QualificationsMinimum 1 year of experience in reception, hospitality, customer service, or a related role.Exceptional customer service and communication skills.Professional phone etiquette and strong interpersonal abilities.Proficiency with Microsoft Office Suite.Strong organizational and multitasking skills.Ability to remain composed and efficient in a fast-paced environment.Experience with CDK, licensing systems, or dealership software is considered an asset.A positive attitude and a genuine passion for creating outstanding customer experiences.Why Work For Pfaff?Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.Pay: $17.60 per hourVacancy: This is an existing vacancy.We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment processPfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.