Automotive Receptionist

Pfaff Auto Group; Markham; Hybrid; CAD 37,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid holidays

Disability coverage

Life insurance

RRSP plans

Stock purchase plan

Professional development

Vehicle discounts

Wellness programs

Job summary

Pfaff Automotive Partners’ BMW Markham is seeking a polished Receptionist to be the first point of contact for customers and visitors. You will greet guests, handle calls, and provide general administrative support to ensure a premium experience at the dealership.

The role requires strong English communication, excellent telephone etiquette, and at least one year of relevant experience. Proficiency with Microsoft Office and familiarity with CDK/180 is a plus.

Qualifications

• Minimum 1 year of experience in a reception, administrative, or customer service role.
• Proficient with Microsoft Office.
• Excellent telephone etiquette and strong English communication.

Responsibilities

• Greet customers and visitors in a warm, professional manner.
• Answer, screen, and direct incoming calls; take accurate messages.
• Maintain knowledge of dealership departments, services, and information to assist customers.
• Respond to general inquiries or direct to the appropriate department.
• Maintain a clean and organized reception area and provide clerical support.
• Assist with filing, data entry, and other administrative duties.

Skills

Customer service

Reception

Microsoft Office

Phone etiquette

English communication

Organizational skills

Multitasking

Tools

CDK

180

Job description

## Automotive ReceptionistApply: BMW Markham, Markham, ON L3R 5M2: Full time: Posted Today: R117645Automotive Receptionist-BMW Markham, Markham, ON L3R 5M2BMW Markham is looking for a polished, professional, and customer-focused **Receptionist** to join our team. As the first point of contact for our dealership, the Receptionist plays an important role in creating a welcoming and premium experience for every customer and visitor. The successful candidate will be responsible for greeting guests, managing incoming calls and messages, providing general administrative support, and helping ensure the smooth day-to-day operation of the dealership. **Why Join Our Team?**So why should you grow your career with **Pfaff Automotive**? We don't just offer jobs—we offer career paths. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.*At **Lithia & Driveway,** you'll find:** Real opportunities for advancement across a national network* Leadership development and training through our internal learning programs* A high-performance culture that recognizes and rewards results* The ability to influence store success and shape your team **What You'll Do*** Greet customers and visitors in a warm, professional, and welcoming manner.* Answer, screen, and direct incoming telephone calls efficiently.* Take accurate messages and ensure they are delivered to the appropriate team members.* Maintain knowledge of dealership departments, services, and general information to assist customers.* Respond to general customer inquiries or direct customers to the appropriate department.* Handle customer concerns professionally and escalate matters when necessary.* Maintain a clean, organized, and professional reception area.* Provide general administrative and clerical support as required.* Assist with filing, data entry, documentation, and other administrative duties.* Complete additional duties as assigned to support the successful operation of the dealership. **What You'll Bring*** Minimum 1 year of experience in a reception, administrative, customer service, or related position.* Strong proficiency with Microsoft Office.* Excellent telephone etiquette.* Strong verbal and written English communication skills.* Excellent interpersonal and customer service skills.* Professional and polished demeanor.* Strong organizational and multitasking abilities.* Excellent attention to detail.* Ability to work effectively in a fast-paced environment while managing competing priorities.* Previous automotive dealership experience is an asset.* Experience with licensing, CDK, and 180 is considered an asset. **Total Rewards** **BMW Markham** offers a comprehensive benefits package designed to support you and your family, with options that include:* Pay: CA$43,000.00 per year* Medical, Dental and Vision Plans* Paid Holidays & PTO* Disability Coverage* Life Insurance* RRSP Plans* Employee Stock Purchase Plan* Professional Development & Growth Opportunities* Vehicle Purchase Discounts* Employee Assistance & Wellness ProgramsIf you’re a results-driven leader who’s ready to take ownership, build a winning team, and grow your career with a company that invests in its people—**Pfaff Automotive** wants to hear from you. Apply today and start driving your future forward with **BMW Markham.** We thank all applicants for their interest in Pfaff Automotive Partners - due to the volume of applicants, only those selected for an interview will be contacted. Please note: We do *not* use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. This is an existing vacancy Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail].