Part Time Greeter

L0469 Pfaff BMW; Mississauga; On-site; CAD 23,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Growth potential

Stock purchase program

Job summary

Pfaff BMW Mississauga is hiring a Part Time Greeter to warmly welcome every customer and guest. You will be the first impression of the dealership, guiding visitors and providing information about departments, products, and services.

The role includes handling calls, assisting with check-ins, and supporting daily operations while maintaining a clean reception area and assisting with events and promotions.

Qualifications

• Minimum 1 year of experience in reception, hospitality, customer service, or a related role.
• Exceptional customer service and communication skills.
• Professional phone etiquette and strong interpersonal abilities.
• Proficiency with Microsoft Office Suite.
• Strong organizational and multitasking skills.
• Ability to remain composed and efficient in a fast-paced environment.
• Experience with CDK, licensing systems, or dealership software is considered an asset.
• A positive attitude and a genuine passion for creating outstanding customer experiences.

Responsibilities

• Welcome customers and visitors with professionalism, warmth, and enthusiasm.
• Provide guests with information regarding dealership departments, products, and services.
• Answer, screen, and direct incoming calls efficiently and courteously.
• Assist with guest check-ins and direct visitors to the appropriate team members.
• Handle customer inquiries and concerns professionally and escalated when necessary.
• Support administrative and clerical activities to ensure smooth dealership operations.
• Maintain a clean, organized, and inviting reception area.
• Assist with customer events, promotions, and dealership initiatives.
• Support the Sales and Service teams with additional duties as required.

Skills

Customer service

Reception experience

Phone etiquette

Microsoft Office

CDK

Dealership software

Organizational skills

Multitasking

Tools

CDK

Job description

Part Time Greeter - Pfaff BMW, Mississauga, ON L4W 5K3

At Pfaff BMW Mississauga, every customer interaction matters.

We're seeking an enthusiastic, personable, and professional Greeter to be the welcoming face of our dealership and help deliver the premium experience our clients expect.

As the first point of contact for customers and guests, you'll play a key role in creating a warm, engaging, and seamless experience while supporting the daily operations of one of Canada's premier BMW dealerships.

If you thrive in a customer-focused environment and enjoy building positive connections with people, we'd love to meet you.

What You'll Do

Welcome customers and visitors with professionalism, warmth, and enthusiasm.

Create a memorable first impression that reflects the BMW and Pfaff brands.

Answer, screen, and direct incoming calls efficiently and courteously.

Provide guests with information regarding dealership departments, products, and services.

Assist with guest check-ins and direct visitors to the appropriate team members.

Handle customer inquiries and concerns professionally and escalated when necessary.

Support administrative and clerical activities to ensure smooth dealership operations.

Maintain a clean, organized, and inviting reception area.

Assist with customer events, promotions, and dealership initiatives.

Support the Sales and Service teams with additional duties as required.

Skills and Qualifications

Minimum 1 year of experience in reception, hospitality, customer service, or a related role.

Exceptional customer service and communication skills.

Professional phone etiquette and strong interpersonal abilities.

Proficiency with Microsoft Office Suite.

Strong organizational and multitasking skills.

Ability to remain composed and efficient in a fast-paced environment.

Experience with CDK, licensing systems, or dealership software is considered an asset.

A positive attitude and a genuine passion for creating outstanding customer experiences.

Why Work For Pfaff?

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
• Growth Potential - we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
• Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
• Pay: $17.60 per hour
• Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success.

We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care.

Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement.

With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.