Pre-Owned Automotive Sales Consultant

Pfaff Auto Group; Markham; Hybrid; CAD 90,000 - 135,000; Full time

Benefits offered by this job

Health benefits

Growth opportunities

Stock purchase program

Job summary

Pfaff BMW Markham is seeking a driven Pre-Owned Automotive Sales Consultant to join a high-performing team. You will deliver an exceptional customer experience from first contact to vehicle delivery and ownership, with access to industry-leading support.

The role emphasizes consultative selling, building relationships, and leveraging manufacturer programs to drive premium outcomes. Competitive compensation with strong growth potential is offered.

Qualifications

• Previous automotive sales experience is an asset, preferably in luxury or premium environment.
• Strong communication and relationship-building skills.
• Self-motivated with a proven ability to achieve sales goals.

Responsibilities

• Welcome and engage customers in a professional, friendly, consultative manner.
• Guide customers through vehicle selection, demonstration and purchasing process.
• Explain vehicle operation, warranty coverage and required documentation at delivery.
• Follow up with clients to ensure satisfaction and foster long-term relationships.

Skills

Automotive sales

Luxury experience

Customer-facing sales

Job description

Looking to accelerate your career with a premium automotive brand? **BMW Markham** is seeking a driven and customer-focused **Pre-Owned Automotive Sales Consultant** to join our high-performing team. As part of **Lithia & Driveway (LAD)**, North America's largest automotive retailer and a Fortune 500 company, you'll have access to exceptional growth opportunities, industry-leading support, and a dynamic work environment.If you are passionate about luxury vehicles, enjoy building relationships, and thrive in a sales-driven environment, we want to hear from you.As a **Pre-Owned Automotive Sales Consultant**, you will provide an exceptional customer experience from the moment a guest enters the dealership through vehicle delivery and ownership.**Key Responsibilities:*** Welcome and engage customers in a professional, friendly, and consultative manner.* Build strong client relationships and identify customer needs through effective discovery and communication.* Guide customers through the vehicle selection, demonstration, and purchasing process.* Showcase the features, benefits, and value of BMW pre-owned vehicles.* Generate positive customer experiences that encourage repeat business and referrals.* Maintain thorough knowledge of dealership products, services, financing, and manufacturer programs.* Coordinate vehicle preparation and delivery to ensure a seamless handover experience.* Clearly explain vehicle operation, warranty coverage, and required documentation during delivery.* Follow up with clients to ensure satisfaction and foster long-term relationships.* Support dealership sales initiatives and other responsibilities as assigned by management.**Required Skills and Experience:*** Previous automotive sales experience is an asset, preferably within a luxury or premium automotive environment.* 1 to 3 years of customer-facing sales experience preferred.* Valid OMVIC License.* Valid Ontario Driver's License with a clean driving record.* Strong communication, interpersonal, and relationship-building skills.* Self-motivated with a proven ability to achieve sales goals.* Professional presentation and a customer-first mindset.* Ability to work in a fast-paced, team-oriented environment.**Why Work with Pfaff?*** **Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.* **Health Benefits** – full-time employees have access to health, dental, long-term disability and life insurance.* **Growth Potential**– we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.* **Stock Purchase Program** - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.Pay: From $90,000-$135,000 based on ability to sell effectively.Vacancy: This is an existing vacancy.We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process.*Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.*