Part-Time Customer Experience Specialist Langley, BC

Scotiabank; City of Langley; On-site; CAD 25,000 - 30,000; Part time

Job summary

Scotiabank in Langley, BC is hiring a part-time Customer Experience Associate (15 hours per week) to be the face of our branches, helping customers achieve their financial goals and guiding them through digital banking options.

You will provide exceptional service, identify customer needs, process transactions, and contribute to branch targets. A friendly, tech-savvy, and flexible candidate will thrive in our team-oriented culture.

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills and the ability to promote digital and self-service banking options to our customers.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment.
• Demonstrate an eagerness to learn and determination to succeed.

Skills

Customer service

Sales awareness

Digital banking

Tech literacy

Communication

Tools

Mobile banking apps

Job description

Scotiabank in Langley, BC is hiring a part-time Customer Experience Associate (15 hours per week) to be the face of our branches, helping customers achieve their financial goals and guiding them through digital banking options.

You will provide exceptional service, identify customer needs, process transactions, and contribute to branch targets. A friendly, tech-savvy, and flexible candidate will thrive in our team-oriented culture.