Banking Customer Experience Associate – BC | Flexible Schedule

Scotiabank; Chilliwack; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Job summary

Scotiabank is hiring a Customer Experience Associate in Chilliwack BC (33.75hrs/week). You will be the face of the branch, delivering exceptional service and helping customers achieve their financial goals. You’ll build relationships, identify needs, explain banking concepts simply, and promote digital and self-service options.

The role blends service excellence with sales in a supportive team environment. Join a purpose-driven organization that values inclusion and development, with training

Qualifications

• Proven customer service skills through work or community involvement
• Willingness to assist in a friendly and efficient manner
• Available to work a flexible schedule
• Comfortable in simple sales situations
• Strong technical skills and ability to promote digital banking options

Responsibilities

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment
• Demonstrate eagerness to learn and determination to succeed

Skills

Customer service

Flexible schedule

Digital banking knowledge

Self-service banking promotion

Job description

Scotiabank is hiring a Customer Experience Associate in Chilliwack BC (33.75hrs/week). You will be the face of the branch, delivering exceptional service and helping customers achieve their financial goals. You’ll build relationships, identify needs, explain banking concepts simply, and promote digital and self-service options.

The role blends service excellence with sales in a supportive team environment. Join a purpose-driven organization that values inclusion and development, with training