Part-Time Customer Experience Associate – Banking & Tech

Scotiabank; Tatamagouche; On-site; CAD 21,000 - 30,000; Part time

Job summary

Scotiabank in Tatamagouche, NS is hiring a part‑time Customer Experience Associate (15 hours per week). You will be the face of the branch, delivering friendly service, solving customer needs, and guiding clients to digital banking options.

You’ll build relationships, explain banking concepts clearly, and contribute to branch targets while promoting self‑service tools. The role offers a community‑minded, growth‑oriented environment with training and support.

Qualifications

• Customer service experience through work or community involvement.
• Ability to assist customers in a friendly and efficient manner.
• Flexibility to work a varied schedule.
• Comfort promoting digital and self‑service banking options to customers.
• Strong technical skills to navigate banking apps and devices.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers' needs.
• Explain banking concepts simply to clients.
• Promote digital and self‑service options to customers.
• Contribute to branch targets by identifying simple sales opportunities.

Skills

Customer service

Communication

Digital banking

Tech-savvy

Job description

Scotiabank in Tatamagouche, NS is hiring a part‑time Customer Experience Associate (15 hours per week). You will be the face of the branch, delivering friendly service, solving customer needs, and guiding clients to digital banking options.

You’ll build relationships, explain banking concepts clearly, and contribute to branch targets while promoting self‑service tools. The role offers a community‑minded, growth‑oriented environment with training and support.