Part-Time Care Scheduling Coordinator

ParaMed Inc.; Windsor; On-site; CAD 19,000 - 27,000; Part time

Job summary

ParaMed Inc. in Windsor, Ontario is seeking a part-time Afternoons Scheduling Coordinator to join our team. You will be the primary contact for clients and field staff, matching patients in need of care to suitable staff and creating efficient schedules.

This role requires strong customer service, solid computer skills, and clear communication. You will assign staff to patients, enter and update data in our system, and respond to inquiries from funders, staff, patients, and families.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior Customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
• Document and report all staff and patient interactions.

Skills

Scheduling experience

Administrative experience

Computer skills

Customer service

Oral and written communication

Compassion and empathy

Job description

ParaMed Inc. in Windsor, Ontario is seeking a part-time Afternoons Scheduling Coordinator to join our team. You will be the primary contact for clients and field staff, matching patients in need of care to suitable staff and creating efficient schedules.

This role requires strong customer service, solid computer skills, and clear communication. You will assign staff to patients, enter and update data in our system, and respond to inquiries from funders, staff, patients, and families.