Afternoon Care Team Scheduler (Part-Time)

ParaMed; Windsor; Hybrid; CAD 40,000 - 50,000; Part time

Job summary

ParaMed in Windsor, Ontario is seeking a Part Time Afternoons Care Team Coordinator to join our team. You will act as the primary point of contact for clients and field staff, matching clients in need of care to appropriate staff and building workable schedules.

Responsibilities include entering and updating data in our computerized system, responding professionally to calls and emails from funders, staff, patients and families, and documenting all staff and patient interactions.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on times, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
• Document and appropriately report all staff and patient interactions.

Skills

Scheduling experience

Customer service

Computer skills

Communication skills

Compassion and empathy

Administrative experience

Tools

Scheduling software

Computerized system

Job description

ParaMed in Windsor, Ontario is seeking a Part Time Afternoons Care Team Coordinator to join our team. You will act as the primary point of contact for clients and field staff, matching clients in need of care to appropriate staff and building workable schedules.

Responsibilities include entering and updating data in our computerized system, responding professionally to calls and emails from funders, staff, patients and families, and documenting all staff and patient interactions.