Part-Time Care Coordination Specialist (Afternoons)

111013 ParaMed Inc.; Winnipeg; On-site; CAD 25,000 - 33,000; Part time

Benefits offered by this job

Health and dental benefits

Education allowance

Employee Assistance Program

Employee perks and exclusive offers

Job summary

ParaMed Inc. in Canada is seeking a Part Time Afternoons Customer Care Coordinator to join our team.

You will be the primary contact for clients and field staff, scheduling care, matching patients to staff, and handling calls and emails with professionalism. This replacement role offers part-time afternoon shifts (430pm–9pm) with rotating weekends; the ideal candidate will have admin experience, strong computer skills, and a customer-focused approach.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills are required.
• Superior customer service skills are essential.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on factors including times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
• Document and appropriately report all staff and patient interactions.

Skills

Administrative experience

Scheduling experience

Computer skills

Customer service

Communication skills

Empathy

Job description

ParaMed Inc. in Canada is seeking a Part Time Afternoons Customer Care Coordinator to join our team.

You will be the primary contact for clients and field staff, scheduling care, matching patients to staff, and handling calls and emails with professionalism. This replacement role offers part-time afternoon shifts (430pm–9pm) with rotating weekends; the ideal candidate will have admin experience, strong computer skills, and a customer-focused approach.