Part-Time Branch Customer Experience Specialist

Scotiabank; Surrey; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation and benefits

Internal training

Career development opportunities

Recognition for high performance

Job summary

Scotiabank's Ocean Park Branch in Surrey, BC is seeking a Customer Experience Associate to help guests in person and through digital channels. This 15-hours-per-week role focuses on delivering exceptional service and supporting customers along their banking journey.

You’ll handle day-to-day transactions, identify simple sales opportunities, and promote mobile banking tools while building relationships. The role requires a friendly, professional demeanor and a willingness to learn in a

Qualifications

• Proven customer service experience or community involvement.
• Willing to assist in a friendly and efficient manner.
• Able to work a flexible schedule.
• Comfortable promoting digital and self-service banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based environment and contribute to a team.
• Promote digital and self-service banking options to customers.

Skills

Customer service

Digital banking

Technology literacy

Flexible schedule

Interpersonal communication

Job description

Scotiabank's Ocean Park Branch in Surrey, BC is seeking a Customer Experience Associate to help guests in person and through digital channels. This 15-hours-per-week role focuses on delivering exceptional service and supporting customers along their banking journey.

You’ll handle day-to-day transactions, identify simple sales opportunities, and promote mobile banking tools while building relationships. The role requires a friendly, professional demeanor and a willingness to learn in a