Part-Time Bilingual Customer Service Pro

Hospitality NL; Goose Bay; On-site; CAD 22,000 - 30,000; Part time

Benefits offered by this job

Health benefits

Pension plan

Stock purchase plan

Tuition assistance

Employee Assistance Programs

Growth opportunities

Job summary

PAL Airlines in Goose Bay, NL is seeking Part-Time Customer Service Representatives to join our team. You will assist customers with bookings, check-in, and boarding, delivering friendly service and supporting operations from origin to destination.

The ideal candidate has at least 1 year in fast-paced customer service, strong English (French a plus), excellent communication, and the ability to work independently or in a team. Flexible shifts are required.

Qualifications

• 1 year of customer service experience in a fast-paced environment.
• Bilingual English and French is an asset.
• Exceptional customer service skills.
• Excellent written and oral communication and problem-solving abilities.
• Able to work independently and in a team.
• Willingness to work variable shifts.

Responsibilities

• Assist customers through booking, check-in and boarding processes in line with policies and procedures.
• Ensure safe movement of passengers and provide extra assistance when needed.
• Deliver outstanding customer service to passengers.
• Collaborate with PAL Airlines team on new customer service initiatives.
• Perform administrative duties and reporting related to flight operations.
• Coordinate with other departments to ensure a positive customer experience.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Independent work

Job description

PAL Airlines in Goose Bay, NL is seeking Part-Time Customer Service Representatives to join our team. You will assist customers with bookings, check-in, and boarding, delivering friendly service and supporting operations from origin to destination.

The ideal candidate has at least 1 year in fast-paced customer service, strong English (French a plus), excellent communication, and the ability to work independently or in a team. Flexible shifts are required.