Part-Time Banking Customer Experience Associate

TD; San Juan de Terranova; On-site; CAD 30,000 - 37,000; Part time

Job summary

TD Canada Trust in St. John's, Newfoundland and Labrador, Canada is seeking a Customer Experience Associate to deliver friendly, accurate banking support.

You will process deposits, withdrawals, bill payments, and provide service guidance to help customers meet their financial goals. The role requires a High School diploma and/or 1+ years of experience, strong organizational and time management skills, and proficiency with MS Office.

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Undergraduate degree or equivalent is an asset.
• Strong administration, organizational, planning and time management skills.
• Proficient with MS Office (Word, Excel, and Outlook) and internet.
• A go-getter who can exercise initiative and be accurate and detail oriented.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments.
• Understand and determine customer needs to recommend solutions.
• Respond and resolve customers' concerns using standard procedures.
• Achieve assigned goals and business objectives by promoting banking solutions.
• Connect with customers to advise them on banking solutions.

Skills

Customer service

Communication

Time management

MS Office

Education

High School diploma

Undergraduate degree or equivalent is an asset

Tools

MS Office (Word, Excel, Outlook)

Job description

TD Canada Trust in St. John's, Newfoundland and Labrador, Canada is seeking a Customer Experience Associate to deliver friendly, accurate banking support.

You will process deposits, withdrawals, bill payments, and provide service guidance to help customers meet their financial goals. The role requires a High School diploma and/or 1+ years of experience, strong organizational and time management skills, and proficiency with MS Office.