Part-Time Banking Client Advisor — Flexible Hours

CIBC; Victoriaville; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Pension plan

Employee share plan

Vacation offering

Wellbeing support

MomentMakers

Job summary

CIBC in Victoriaville is seeking a Part-time Client Service Representative (15 hours per week) to help clients with day-to-day banking needs at the local Banking Centre. You’ll answer questions, assist with transactions, and connect clients with the right CIBC teams to reach their goals.

You’ll be the first line of support, working on-site with flexible hours that may include evenings and weekends and occasional travel to nearby centres as needed.

Qualifications

• Client-focused CSR with a passion for helping clients with daily banking needs.
• Able to work in a fast-paced banking center and handle transactions.
• Flexible to work evenings and weekends.

Responsibilities

• Answer questions and process transactions for clients.
• Proactively connect clients with the right team.
• Maintain accurate records and comply with standards.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

CIBC in Victoriaville is seeking a Part-time Client Service Representative (15 hours per week) to help clients with day-to-day banking needs at the local Banking Centre. You’ll answer questions, assist with transactions, and connect clients with the right CIBC teams to reach their goals.

You’ll be the first line of support, working on-site with flexible hours that may include evenings and weekends and occasional travel to nearby centres as needed.