Outpatient Therapy Scheduler & Receptionist

Vancouver Island Health Authority; Nanaimo; On-site; CAD 34,000 - 47,000; Full time

Benefits offered by this job

No remote work

Job summary

Vancouver Island Health Authority is seeking a Therapy Services Booking Clerk/Receptionist to determine outpatient appointment priority, schedule and book appointments, and manage related clerical tasks across multiple sites.

The role requires Grade 12 and two years of related experience, with strong knowledge of medical terminology and excellent communication skills. Physical ability to perform duties and a CRC may be required.

Qualifications

• Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
• Knowledge of medical terminology.
• Excellent written and verbal communication.
• Ability to deal with others effectively.
• Must be physically able to perform the duties of the position.

Responsibilities

• Schedules and books outpatient appointments.
• Gathers information and compiles statistics and reports.
• Performs data entry and related clerical duties.
• Provides receptionist support as part of Therapy Services.

Skills

Keyboard 45 wpm

Medical terminology

Effective communication

Interpersonal skills

Physical capability

Education

Grade 12

2 years related experience

Job description

Vancouver Island Health Authority is seeking a Therapy Services Booking Clerk/Receptionist to determine outpatient appointment priority, schedule and book appointments, and manage related clerical tasks across multiple sites.

The role requires Grade 12 and two years of related experience, with strong knowledge of medical terminology and excellent communication skills. Physical ability to perform duties and a CRC may be required.