Booking & Scheduling Clerk Heart Health

Vancouver Island Health Authority; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A health authority in Canada is seeking an individual to manage scheduling for diagnostic and medical procedures. The role involves processing booking requests, prioritizing appointments, and ensuring proper documentation while collaborating with medical professionals. Candidates should have Grade 12 education, two years of relevant experience, and possess effective communication skills. This position emphasizes patient safety and quality care within a supportive team environment.

Qualifications

• Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.
• Familiarity with electronic scheduling applications is preferred.

Responsibilities

• Receives and processes booking requests for diagnostic and medical treatment.
• Determines appointment priority and schedules patients using electronic scheduling.
• Identifies and addresses scheduling conflicts with Physician/Surgeon Offices.

Skills

Knowledge of medical terminology

Ability to keyboard at 45 wpm

Ability to communicate effectively

Ability to deal with others effectively

Physical ability to carry out the duties of the position

Education

Grade 12

Two years' recent related experience

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, the candidate receives and processes booking requests for diagnostic and medical treatment procedures. They determine appointment priority and schedule patients using the appropriate electronic scheduling application. Working closely with Physician / Surgeon Offices and partner departments, they identify and address scheduling conflicts. They ensure all required documentation is provided and prepare patient charts in accordance with established procedures and guidelines. Additionally, they schedule appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and pertinent reports, in consultation with other modalities and departments.

Qualifications

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Knowledge of medical terminology.
• Ability to keyboard at 45 wpm.
• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.