Patient Scheduling & Data Clerk – Healthcare

Vancouver Island Health Authority; Victoria; On-site; CAD 4,028,000 - 4,147,000; Part time

Job summary

Vancouver Island Health Authority (VIHA) seeks a Casual Therapy Services support role in the Victoria area. The position focuses on developing and maintaining computerized databases, performing clerical duties, and assisting with outpatient scheduling and reception tasks.

Reporting to the Therapy Services Coordinator-Acute Care, you will manage data, draft documents, book appointments, and ensure smooth front-desk operations, with attention to accuracy and timely communication.

Qualifications

• Grade 12 with medical terminology and two years' related experience, or an equivalent mix of education and training.
• Typing speed of 55 wpm.
• Excellent verbal and written communication.
• Ability to interact effectively with others.
• Ability to operate relevant equipment.
• Strong organizational skills.
• Adequate physical stamina to perform duties.

Responsibilities

• Develops and maintains computerized database systems for a variety of areas within the Program, utilizing data base, spreadsheet software, and query tools.
• Types a variety of technical and non-technical items such as correspondence, manuals, memos, and reports using word processing and presentation software.
• Determines outpatient appointment priority and books appointments.
• Performs reception and clerical support duties such as answering the phone, scheduling appointments, maintaining files, and timekeeping functions.

Skills

Typing 55 wpm

Communication

Teamwork

Equipment use

Time management

Physical stamina

Education

Grade 12

Medical terminology

Two years related experience

Job description

Vancouver Island Health Authority (VIHA) seeks a Casual Therapy Services support role in the Victoria area. The position focuses on developing and maintaining computerized databases, performing clerical duties, and assisting with outpatient scheduling and reception tasks.

Reporting to the Therapy Services Coordinator-Acute Care, you will manage data, draft documents, book appointments, and ensure smooth front-desk operations, with attention to accuracy and timely communication.