Représentant de centre d'expédition - Sur Appel

Purolator; Montreal (administrative region); On-site; CAD 24,000 - 30,000; Part time

Job summary

Purolator is seeking a casual, permanent Customer Care and Retail Associate at the Saint-Laurent hub to deliver friendly service and support to customers and partners. You will engage with Head Office, drivers, and store teams, ensuring accurate communication and efficient operations in a bustling retail environment.

Ideal candidates possess 3–12 months of customer service and retail experience, comfort with technology and POS systems, and a strong view toward personal responsibility and safety.

Qualifications

• 3-12 Months Customer Service Experience preferred.
• 3-12 Months Retail Experience preferred.
• 3-12 Months using technology/POS system Experience preferred.
• Ability to lift 70lbs./stand for 3 hour intervals.
• Professional communication skills: oral and written.

Responsibilities

• Communicate positively with Head Office, local management, Drivers, warehousing staff, account managers and corporate partners verbally and in writing.
• Demonstrate personal responsibility and accountability.
• Comply with all corporate policies and procedures (including uniforms).
• Adhere to all safety standards and attendance requirements.
• Represent Purolator values to customers and partners; perform other duties as assigned by management.
• Focus on customer service orientation and ability to solve problems.

Skills

Customer service

Relationship building

Problem solving

Technology use

Communication skills

Tools

POS system

Job description

Requisition ID69570-Posted11/09/2026-QC-Saint-Laurent-Customer Care and Retail-Casual-Permanent-Employee Referral Eligible: No

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen?The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Responsibilities

• Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner
• Personal Responsibility and Accountability
• Compliance to all Corporate Polices and Procedures (including uniforms)
• Adhering to all Safety Standards
• Being on time/attendance
• Living the Purolator Values
• Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
• Key Areas of Focus
• Customer service orientation Ability to problem solve
• Excellent in relationship building Experience and adaptation to using technology
• Takes personal responsibility and accountability for actions and situations
• 3-12 Months Customer Service Experience preferred
• 3-12 Months Retail Experience preferred
• 3-12 Months using technology/ POS system Experience preferred
• Ability to lift 70lbs./stand for 3 hour intervals Professional communication skills: oral communication (telephone and in person)
• Written communication; and listening skills
• Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset
• Experience working in an environment with safety standards an asset"

Language Requirement:Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 565 - St. Laurent Hub
Working Conditions: Retail Center Environment

Posting Number: 69570

Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [e-mail] .

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com .