Order & Data Support Specialist

Advantage Personnel; Bedford; On-site; CAD 23,000 - 32,000; Full time

Job summary

Advantage Personnel in Bedford, NS is seeking an Administrative Support Coordinator to assist with customer order follow-up, data entry, and general office support. The role emphasizes accurate record-keeping, timely communication with customers and internal teams, and a professional approach to inquiries.

The ideal candidate will be organized, detail-oriented, and proficient with Microsoft Office and remote collaboration tools such as Teams and Outlook.

Qualifications

• Minimum 1 year of experience in an administrative, clerical, customer service, or office support role.
• Proficient with Microsoft Office, including Outlook, Excel, and Teams
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Strong organizational and time-management skills
• Able to manage multiple priorities and follow up on outstanding items
• Comfortable communicating with customers, vendors, and internal teams
• Able to work independently and as part of a team
• Professional, reliable, and customer-focused

Responsibilities

• Track and follow up on customer orders, including shipment status and delivery confirmation
• Communicate order updates with customers, vendors, and internal teams by email, Microsoft Teams, or phone
• Enter customer orders, delivery details, and tracking information accurately
• Maintain organized customer and order records
• Provide timely support to customers regarding order status and general inquiries
• Assist with resolving customer concerns in a professional manner
• Complete basic reporting and data analysis as required
• Support internal coordination and daily administrative tasks
• Perform other administrative or customer service duties as assigned

Skills

Communication skills

Organizational skills

Time-management

Detail-oriented

Tools

Microsoft Office

Outlook

Excel

Teams

Job description

Advantage Personnel in Bedford, NS is seeking an Administrative Support Coordinator to assist with customer order follow-up, data entry, and general office support. The role emphasizes accurate record-keeping, timely communication with customers and internal teams, and a professional approach to inquiries.

The ideal candidate will be organized, detail-oriented, and proficient with Microsoft Office and remote collaboration tools such as Teams and Outlook.