Operations, Trainee

DSV Road GmbH; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 42,000 - 47,000; Full time

Job summary

A global transport and logistics leader is looking for candidates to join their Operations Trainee program in Saint-Laurent, Quebec. This 2-year paid program provides hands-on experience in freight forwarding, structured training, and CIFFA certification. Ideal for recent graduates, the program offers competitive compensation and fosters professional growth in logistics. Candidates need valid Canadian work authorization and good English communication skills.

Qualifications

• Graduates only; current students are not eligible.
• Need to have valid Canadian work authorization.

Responsibilities

• Process shipments in Air & Sea Division departments.
• Advise Supervisor or Manager of transaction problems.
• Support quality, health, and safety objectives.

Skills

Verbal and written English skills

Interpersonal skills

Problem-solving skills

Time management skills

Customer service orientation

Ability to work in teams

Education

Graduated from an accredited program

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Freight Forwarding

DSV – Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.

Location: CAN - Saint-Laurent, Rue Beaulac
Job Posting Title: Operations, Trainee
Time Type: Full Time

DSV Canada is excited to offer a 2-Year Paid Trainee Program: a full-time, fixed-term role open to anyone interested in starting a career in logistics. No prior industry experience is required.

Developed with CIFFA, the program provides structured training alongside real, hands‑on work in our operations. As a full‑time DSV employee, you will gain practical experience while completing CIFFA-certified modules and participating in on‑site learning. Compensation is$42,000 for year one and$47,000 for year two. We’re looking for individuals who are professional, responsible, and eager to learn.
If you're ready to grow your career with a global industry leader, we encourage you to apply.

This program requires in‑person attendance from Monday to Friday, 8:30 AM to 5:00 PM.

SUMMARY

Trainees commit to a two (2) year training period and are to be inducted into the functions of freight forwarding and logistics by way of a structured training program with a strong tailored combination of on‑site job training combined with in‑built CIFFA Certified training modules.

KEY DUTIES AND RESPONSIBILITIES

• Primary duty is to process shipments in a respective Air & Sea Division department that will range in complexity, which may include overland road, oversized or out of gauge shipments.
• These tasks are to be performed within the Company standards with emphasis on cost efficiency and industry standards.
• Advise department Supervisor, or Manager of any transaction problems or irregularities.
• Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirements.
• Perform other duties as assigned.
• Trainee to offer feedback on the department they have worked in.

Quality, Health & Safety:

• Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location.
• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day‑to‑day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

QUALIFICATIONS

Education and Experience

• Applicants must have already graduated; current students are not eligible.
• Need to have valid Canadian work authorization.

Skills and Competencies

• Good command, both verbal and written, English skills.
• Ability to create collaborative engagements and active listening
• Service oriented and able to resolve customer grievances
• Strong interpersonal skills, building professional relationships internally and externally
• Strong problem‑solving skills and analytical skills
• Ability to multi‑task, plan, prioritize and manage time effectively in order to meet goals and achieve results
• Both a team builder and a team‑player
• Excellent organizational and time management skills

Language and Computer Skills

• English fluency (written and spoken)
• Other languages (written and spoken), if required

Physical Demands

• Prolonged periods sitting and standing at a desk and working on a computer.
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to [e-mail].