Operations Support Coordinator

Grand River Personnel Limited; Bright's Grove; On-site; CAD 28,000 - 34,000; Full time

Job summary

Grand River Personnel Limited is seeking an experienced Operations Support Coordinator for a full-time contract opportunity in Bright, Ontario. The role supports production and logistics by coordinating shipments, tracking deliveries, and assisting dispatch with weigh-ins and load instructions.

The position runs about 3–4 months with potential to become permanent. Hourly wage range between $20.00 – $25.00/hour, depending on experience.

Qualifications

• Experience in freight coordination, dispatch, logistics, shipping/receiving, or administrative support.
• Excellent communication and customer service abilities.
• Strong organizational skills and ability to manage multiple priorities.
• Comfortable in a busy, fast-paced environment.
• Experience with ERP or Transportation Management Systems is a plus.
• Attention to detail and problem-solving skills.
• Ability to work with warehouse, yard, and office teams.

Responsibilities

• Coordinate inbound and outbound shipments with carriers, suppliers, and customers.
• Track deliveries and communicate shipment updates to internal teams and customers.
• Assist with freight quotes, rate requests, and transportation coordination.
• Support dispatch operations by operating the truck scale and directing load instructions to yard staff.
• Serve as the first point of contact for truck drivers, customers, and visitors.
• Maintain shipping, receiving, customs, and transportation documentation.
• Update ERP/TMS systems with order and shipment status information.
• Assist with order entry and general administrative support duties.
• Answer incoming calls and direct inquiries appropriately.
• Provide operational support across multiple departments as required.

Skills

Freight coordination

Dispatch coordination

Logistics

Shipping/receiving

Administrative support

Strong organizational skills

Communication skills

Customer service

Problem-solving

Team collaboration

Tools

ERP / Transportation Management Systems

Job description

On behalf of our client, Grand River Personnel is seeking an experienced Operations Support Coordinator for a full-time contract opportunity in Bright, Ontario.

As the Operations Support Coordinator, you will support both production and logistics, by helping to coordinate inbound/ outbound shipments, track deliveries, organize shipment documents and assist dispatch by working with drivers to weigh deliveries and direct them to load/unload areas.

This position is expected to run approximately 3–4 months and will provide support across freight coordination, dispatch, customer service, and front office operations.

Hourly wage range between $20.00 – $25.00/hour , depending on experience!

Responsibilities:

• Coordinate inbound and outbound shipments with carriers, suppliers, and customers
• Track deliveries and communicate shipment updates to internal teams and customers
• Assist with freight quotes, rate requests, and transportation coordination
• Support dispatch operations by operating the truck scale and communicating load instructions to yard staff using CB radio
• Serve as the first point of contact for truck drivers, customers, and visitors
• Maintain shipping, receiving, customs, and transportation documentation
• Update ERP/TMS systems with order and shipment status information
• Assist with order entry and general administrative support duties
• Answer incoming calls and direct inquiries appropriately
• Provide operational support across multiple departments as required

Qualifications:

• Previous experience in freight coordination, dispatch, logistics, shipping/receiving, or administrative support
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and customer service abilities
• Comfortable working in a busy, fast-paced environment
• Experience with ERP or Transportation Management Systems considered an asset
• Strong attention to detail and problem-solving skills
• Ability to work collaboratively with warehouse, yard, and office teams
• Reliable transportation required due to location

This position has the potential to become permanent for the right candidate.

#INDGRP123

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

Tagged as: dispatch, documentatin, freight, freight expedite, freight quotes, logistics, shipping receiving