Operations Supervisor

FedEx; London; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading logistics company in London, Ontario, is seeking an Operations Supervisor. This role involves leading package handling operations, mentoring staff, and ensuring adherence to safety protocols. Candidates should have 2 years of relevant experience, a college degree, and the ability to lift and move packages safely. This temporary position requires a valid driver's license and offers shifts from Wednesday to Sunday.

Qualifications

• 2 years FedEx sort operations or 2 years supervisory experience in related industry.
• Must possess valid driver’s license and good driving record.
• Ability to lift 70 lbs and maneuver 150 lbs packages.

Responsibilities

• Lead and guide employees in package handling and routing.
• Oversee and mentor staff, ensuring compliance with regulations.
• Support the FedEx Express Safety Above All Culture.

Skills

Package handling

Team mentoring

Conflict management

Communication

Organizational skills

Education

College degree

Job description

Overview

This is an interview position plus CEV. This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring / coaching / training ensuring administrative processes are compliant with FXE policies and procedures and government regulations.

Responsibilities

• Lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function.
• Oversee all CH functions, including direction of work activities, mentoring/coaching/training, and ensuring administrative processes are compliant with FXE policies, procedures and government regulations.
• Support the FedEx Express Safety Above All Culture.

Qualifications

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills
• EXCEL Leadership Development Stream (Preferred)

Additional Information

Note: Temporary assignment up to 3 months. Shift: Wed, Thu, Fri, Sat, Sun : 13:00–19:30 (approx). LOCAL POST available ONLY to permanent YXU employees. Job posted 9/30/2025, unposted 10/07/2025 at 3:00 pm local time. Qualifications Requises: Grade 84. Transpare nce Salariale: Salaire: Détails Supplémentaires. Note 2: Includes standard pre-employment checks and driving record review. Notes: This description is generic and does not list exhaustively all duties, responsibilities or qualifications; some items may be added or adjusted to meet operational needs. The Quebec applicants should be bilingual (French and English).