Operations Manager, Restaurant

First Nations Job; New Tecumseth; On-site; CAD 65,000 - 90,000; Full time

Job summary

First Nations Job is seeking an experienced Operations Manager to oversee daily restaurant operations in Ontario. You will plan, organize, direct, and evaluate activities to ensure efficiency and service quality.

You will recruit staff, create schedules, manage inventory, ensure health and safety compliance, and contribute to marketing and customer service initiatives.

Qualifications

• Experience in planning and organizing daily operations.
• Ability to recruit staff and set work schedules.
• Knowledge of health and safety regulations.
• Experience negotiating supplier arrangements.
• Strong customer service and complaint handling skills.

Responsibilities

• Evaluate daily operations and plan/organize daily activities.
• Recruit staff and set staff work schedules.
• Balance cash, complete balance sheets and cash reports.
• Conduct performance reviews and cost products/services.
• Organize inventory and ensure health and safety compliance.
• Negotiate supplier arrangements for food and supplies.
• Address customer complaints and provide service excellence.
• Participate in marketing plans and implementation.
• Plan, direct, control and evaluate daily operations.

Skills

Operations management

Staff scheduling

Budgeting

Customer service

Job description

• Evaluate daily operations
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations.