MANAGER

st ruban builders pte. ltd.; Kitchener; On-site; CAD 45,000 - 65,000; Full time

Job summary

st ruban builders pte. ltd. is seeking an operations leader to delegate responsibilities and supervise business operations, ensuring smooth daily activities across the store.

The role includes hiring, training, motivating and coaching employees who deliver attentive, efficient service to customers, resolving conflicts or complaints, monitoring store activity and staffing, and analyzing information to develop more effective processes and strategies.

Responsibilities

• Delegating responsibilities and supervising business operations.
• Hiring, training, motivating and coaching staff to deliver attentive, efficient customer service and provide feedback.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes to develop more effective or efficient procedures.

Job description

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.