Operations Manager

inspHIRED Talent Solutions; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Collaborative work environment

Exposure to diverse projects

Competitive compensation and growth opportunities

Job summary

A staffing and recruiting agency in Toronto is searching for an experienced Office and Operations Manager to oversee administrative operations and project support in a growing, design-driven environment. The ideal candidate will manage daily functions, customer inquiries, and financial reporting while collaborating closely with teams to ensure smooth operations. This full-time role offers competitive compensation and the opportunity for professional growth within a diverse range of projects.

Qualifications

• 5+ years of administrative experience in management roles.
• Ability to handle multiple priorities in a fast-paced work environment.
• Experience in construction or project-based work is an asset.

Responsibilities

• Manage incoming calls and customer inquiries professionally.
• Oversee office administration and documentation.
• Coordinate closely with logistics teams for order fulfillment.
• Prepare and review month-end financial reports.
• Act as a key point of contact between internal and external parties.

Skills

Organizational skills

Time-management skills

Interpersonal skills

Customer-focused mindset

Communication skills

Independence in work

Proficiency in QuickBooks

Proficiency in Microsoft Office

Tools

QuickBooks

Microsoft Office

Spreadsheets

Job description

We are seeking a highly organized, proactive Office and Operations Manager to oversee administrative operations, accounting coordination, and project support for a growing, design-forward organization operating across Canada and the United States. This role is ideal for someone who thrives in a hands‑on environment, enjoys wearing multiple hats, and takes pride in keeping operations running smoothly and efficiently.

The Office and Operations Manager will play a central role in supporting day‑to‑day business functions, ensuring strong internal coordination between office, warehouse, and installation teams, and maintaining high standards of professionalism and service.

Key Responsibilities

• Manage incoming phone calls and customer service inquiries with professionalism and responsiveness
• Oversee general office administration, filing, and documentation
• Troubleshoot and resolve day‑to‑day office issues to ensure smooth operations
• Coordinate closely with warehouse and logistics teams to support order flow and fulfillment
• Enter, track, and manage invoices using accounting software (e.g., QuickBooks)
• Coordinate invoice processing and documentation with internal teams
• Oversee Accounts Payable (AP) and Accounts Receivable (AR) processes
• Prepare and review month‑end financial reports
• Manage monthly sales tax filings and reconciliations
• Process daily cheque deposits using in‑office scanning tools
• Schedule and coordinate third‑party installation teams
• Create and maintain project tracking tools, including schedules and budget tracking spreadsheets
• Monitor workflow to support on‑time, on‑budget project completion
• Act as a key point of coordination between internal teams and external partners

Qualifications and Skills

• Strong organizational and time‑management skills with the ability to juggle multiple priorities
• Excellent interpersonal and communication skills
• Customer‑focused mindset with experience supporting sales or client relationships
• Ability to work independently and take ownership in a fast‑paced environment
• Proficiency with accounting and office software (QuickBooks, Microsoft Office, spreadsheets)
• Experience in construction, installations, or project‑based environments is considered an asset

Why Join

• Opportunity to play a key role in a growing, design‑driven organization
• Collaborative, hands‑on work environment
• Exposure to diverse projects across commercial and residential spaces
• Competitive compensation and opportunity for growth

Equal Opportunity Statement

We are committed to creating an inclusive, respectful, and accessible workplace. Accommodation is available throughout the recruitment process upon request.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Staffing and Recruiting