Operations & Invoicing Specialist

Healthy Planet; Ottawa; On-site; CAD 2,549,000 - 2,755,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Flexible spending account (full-time)

Exclusive employee discounts

Internal growth opportunities

Career-focused continuing education

Supportive, inclusive culture

GoodLife Fitness corporate discounts

Job summary

Healthy Planet is seeking an Operations Coordinator to support invoicing, admin tasks, and cross-department coordination. You will work with store leadership, warehouse teams, and head office to improve processes and maintain accurate financial documentation.

The role emphasizes attention to detail, organization, and strong communication in a fast-paced retail environment. Training and benefits accompany a full-time role in Canada.

Qualifications

• 2+ years retail administration, invoicing, or warehouse operations experience.
• Proficient with Microsoft Office (Excel, Word, Outlook) and retail inventory systems.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to prioritize and multitask in a fast-paced environment.
• Physically able to lift up to 40 lbs and stay active on your feet.

Responsibilities

• Respond promptly to telephone, in-person, and electronic inquiries or direct appropriately.
• Prepare correspondence, reports, presentations, forms, and internal documentation.
• Support planning and execution of storewide and departmental meetings, projects, and events.
• Liaise with vendors and other Healthy Planet stores to track orders and deliveries.
• Monitor store order-related communications and respond professionally.
• Maintain warehouse cleanliness, safety, and organization standards.
• Assist with operational and Loss Prevention activities as required.
• Manage store invoicing processes with accuracy and timeliness.
• Investigate and resolve open purchase orders pending for 7+ days.
• Track missing invoices older than 21 days and elevate as needed.
• Coordinate store credits and communicate with Head Office Credit Department.
• Maintain precise DIST001 warehouse transfer and inventory documentation.
• Support inventory control on sales floor and warehouse.
• Assist in receiving and shipment verification by comparing invoices to deliveries.
• Completion of required Lessonly training modules.
• Ongoing participation in workshops and brand education sessions.

Skills

Retail Admin

Invoicing

Warehouse Ops

MS Excel

Education

Tools

MS Office Suite

Job description

Healthy Planet is seeking an Operations Coordinator to support invoicing, admin tasks, and cross-department coordination. You will work with store leadership, warehouse teams, and head office to improve processes and maintain accurate financial documentation.

The role emphasizes attention to detail, organization, and strong communication in a fast-paced retail environment. Training and benefits accompany a full-time role in Canada.