Operations Analyst — Data-Driven Change Catalyst

Intelcom | Dragonfly; Montreal (administrative region); On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

On-site gym

Group RRSP plan

Insurance

Well‑Being activities

Transit reimbursement

Employee Assistance Program

Job summary

Intelcom | Dragonfly is seeking an Operations Analyst to drive data-driven improvements across sorting stations and regional operations in Canada. You will analyze performance, create actionable reports, and partner with teams to implement efficiency initiatives.

The role emphasizes Lean/Six Sigma methods, Power BI proficiency, and strong communication to translate data into strategic actions in a fast-paced logistics environment.

Qualifications

• Bachelor’s degree required or equivalent practical experience.
• 3–5 years of relevant experience in operations analytics or similar role.
• Strong analytical, critical thinking and problem-solving skills.

Responsibilities

• Analyze current business performance and identify areas for improvement.
• Coordinate with continuous improvement team to optimize operational efficiency.
• Conduct data analysis and recommend actions to improve productivity and profitability.

Skills

Analytical thinking

Excel (PivotTables)

Power BI

Communication skills

Teamwork

Problem-solving

Education

Bachelor’s degree in Business Administration, Operations Management, or related field

Tools

Power BI

Lean Six Sigma tools

Job description

Intelcom | Dragonfly is seeking an Operations Analyst to drive data-driven improvements across sorting stations and regional operations in Canada. You will analyze performance, create actionable reports, and partner with teams to implement efficiency initiatives.

The role emphasizes Lean/Six Sigma methods, Power BI proficiency, and strong communication to translate data into strategic actions in a fast-paced logistics environment.