Onsite Public Health Admin Front Desk Specialist

Primary Care Alberta; Fort McMurray; On-site; CAD 33,000 - 41,000; Full time

Benefits offered by this job

Fort McMurray Allowance

Job summary

Primary Care Alberta in Fort McMurray is seeking an Administrative Support II to provide front line reception for the Fort McMurray Community Health Centre. You will greet clients, staff and the public, answer a high volume of telephone calls, and help with public health appointment bookings under tight deadlines.

The role requires Grade 12 or equivalent and post-secondary administrative education, with experience using Connect Care, Netcare and Microsoft Office.

Qualifications

• Completion of Grade 12 or equivalent.
• Post-secondary administrative education and relevant administrative experience.
• Proficiency with Connect Care, Netcare and Microsoft Office.
• Excellent customer service when interacting with staff, management, clients, and the public in both internal and public-facing roles.
• Willingness to learn new data systems is essential.
• Maintains sound judgment, professionalism, diplomacy, discretion, and confidentiality.
• Ability to work independently and within a team in a fast-paced, multi-tasking environment.

Responsibilities

• Provide front line reception to clients, staff and the public.
• Answer and respond to a high volume of telephone calls.
• Support procedures, practices and initiatives within the Public Health department.

Skills

Customer service

Organizational skills

Teamwork

Communication

Education

Grade 12 or equivalent

Post-secondary administrative education

Tools

Connect Care

Netcare

Microsoft Office

Job description

Primary Care Alberta in Fort McMurray is seeking an Administrative Support II to provide front line reception for the Fort McMurray Community Health Centre. You will greet clients, staff and the public, answer a high volume of telephone calls, and help with public health appointment bookings under tight deadlines.

The role requires Grade 12 or equivalent and post-secondary administrative education, with experience using Connect Care, Netcare and Microsoft Office.