Administrative Support II

Alberta Precision Labs; Fort McMurray; On-site; CAD 32,000 - 39,000; Full time

Benefits offered by this job

Fort McMurray Allowance

Competitive pay

Professional development

Health and dental benefits

Job summary

Alberta Precision Laboratories (APL), a wholly-owned subsidiary of Alberta Health Services, invites applications for an Administrative Support II in Fort McMurray. You will greet and triage patients, register them into the Wait Time system, and perform general administrative tasks with precision while handling high-volume workloads.

We value customer service experience, attention to detail, and reliability.

Qualifications

• Completion of Grade 12 or equivalent.
• 1-year of customer service experience.
• Post-secondary education (Medical Office Assistant certificate) is preferred.
• Demonstrated Microsoft Office computer skills.

Responsibilities

• Greet and triage patients and provide exceptional customer service.
• Register patients from requisitions into the Wait Time system with high accuracy.
• Perform general administrative tasks ensuring deadlines and benchmarks are met.

Skills

Customer service

Attention to detail

Data entry

Education

Grade 12 or equivalent

Post-secondary education (Medical Office Assistant certificate)

Tools

Microsoft Office

Job description

Are you organized, adaptable, and personable with a knack for attention to detail, even in fast-paced, high-volume environments? If so, we have an exciting opportunity for you at Alberta Precision Laboratories (APL).As one of the first people our patients encounter, you'll create a positive, professional impression. Your excellent communication and interpersonal skills will help you greet and triage patients, providing them with exceptional customer service from the moment they arrive.In this role, you will quickly and accurately register patient from various requisitions into our Wait Time system and perform general administrative tasks with a high level of precision, ensuring all deadlines and benchmarks are met. You will follow all policies and procedures to ensure the privacy and safety of patients, coworkers, and yourself.You are self-led and accountable, taking ownership of your actions and learning from your mistakes. You develop positive, effective, and collaborative relationships within a team environment. With a commitment to personal leadership and promoting an inclusive, respectful workplace, you'll make a great addition to our team.As a wholly-owned subsidiary of Alberta Health Services, APL delivers responsive diagnostic lab services to Albertans, contributing significantly to provincial healthcare. We offer competitive pay, opportunities for professional development, and comprehensive health and dental benefits.Join us at Alberta Precision Laboratories and thrive in a role where you can make a meaningful impact every day. In addition to a competitive rate of pay, APL currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Franklin PSC
• Primary Location: Ft McMurray Franklin
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 05-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 30-NOV-2026
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Days Off: Other
• Minimum Salary: $23.28
• Maximum Salary: $28.29
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support II
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Franklin PSC
• Primary Location: Ft McMurray Franklin
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.00
• Posting End Date: 05-NOV-2026
• Employee Class: Casual/Relief
• Date Available: 30-NOV-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: Varies
• Shifts per cycle: Varies
• Shift Pattern: Days, Evenings, Weekends
• Days Off: Other
• Minimum Salary: $23.28
• Maximum Salary: $28.29
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

1-year of customer service experience.

Preferred Qualifications:

Relevant post-secondary education (E.g. Medical Office Assistant certificate). Medical Terminology and courses or training in customer service and or data entry. Demonstrated Microsoft Office computer skills.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.