Administrative Support III

Alberta Health Services; St. Albert; On-site; CAD 35,000 - 43,000; Part time

Job summary

Alberta Health Services is seeking an Administrative Support III to join the Pediatric Community Rehabilitation team. You will provide advanced administrative support to clinical programs and may assist with front desk reception, referrals, and scheduling, as well as data entry, file management, and general site operations.

The role requires strong customer service, teamwork in a fast-paced environment, and the ability to manage complex procedures.

Qualifications

• Completion of Grade 12 or equivalent.
• Three years' administrative experience in a health services setting.
• Advanced proficiency in computer applications including Microsoft Office Suite.
• Connect Care training (Referrals, Scheduling, and Registration) and experience with Ambulatory Clinic Patient Access Workflows.
• Excellent organizational, time management and interpersonal skills.

Responsibilities

• Support front desk reception, processing referrals and scheduling appointments.
• Data entry and file management; minute taking and timekeeping.
• Order supplies and assist with general site operations.

Skills

Customer service

Time management

Interpersonal skills

Microsoft Office

Team collaboration

Education

Grade 12 or equivalent

Post-secondary certificate

Tools

Connect Care training

Job description

As an Administrative Support III, you will work as member of an integrated team supporting Pediatric Community Rehabilitation- Allied Health Community (AHC). This role with duties, as assigned, supporting clinical programs. Clinical program support may involve front desk reception, processing referrals and scheduling appointments. Additional responsibilities may include data entry, file management, minute taking, timekeeping, ordering supplies, and assisting with a variety of general activities to support site operations. As Administrative staff are often a first point of contact for clients, the successful candidate will demonstrate a friendly and flexible approach with strong customer service skills. This role requires advanced administrative skills, ability to work with others in a fast-paced environment and an aptitude for managing complex procedures. Selection process will involve a computer skills test.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Pediatric Community Rehabilitation
• Primary Location: St. Albert Public Health Ctr
• Multi-Site: Not Applicable
• FTE: 0.80
• Posting End Date: 12-NOV-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 22-NOV-2026
• Temporary End Date: 24-SEP-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 8
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: Pediatric Community Rehabilitation
• Primary Location: St. Albert Public Health Ctr
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.80
• Posting End Date: 12-NOV-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 22-NOV-2026
• Temporary End Date: 24-SEP-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 8
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Connect Care training (Referrals, Scheduling, and Registration) and experience with Ambulatory Clinic Patient Access Workflows. Minimum three years' administrative experience in a health services setting. Advanced proficiency in computer applications including Microsoft Office Suite. Proven organizational, time management and interpersonal skills and the ability to collaborate and cooperate with others in a team environment. Advanced communication and customer service skills. Able to be self-directed and resourceful in managing unexpected issues. Able to lift up to 20lbs and manage extended sedentary periods; work for this position is primarily phone/computer based. All candidates are required to pass a computer skills test.

Preferred Qualifications:

Post secondary certificate in medical/business/office administration or equivalent. Experience working in a call-center environment and providing exceptional customer service experience. Experience with Edmonton Zone Allied Health Community Programming is preferred.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We're passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it's about putting patients' and families' experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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