Onsite IT Support Technician | Deployment & Troubleshooting

Experis; Brampton; On-site; CAD 48,000 - 60,000; Full time

Job summary

Experis in Brampton is seeking a hands-on IT Support Technician to join our team on-site. The role blends desktop support, device deployment, troubleshooting, and end-user assistance in a busy operation.

You will configure, maintain, and support PCs, mobile devices, printers, and other technology assets for office and operations staff, while keeping accurate records and responding quickly to day-to-day needs.

Qualifications

• Strong troubleshooting and problem-solving abilities.
• Experience supporting Microsoft Office 365 environments.
• Hands-on imaging and deployment of computers.
• Experience configuring and supporting mobile devices.
• Knowledge of printers, peripherals, and desktop support.
• Excellent customer service and communication skills.
• Ability to prioritize multiple requests in a fast-paced setting.
• Experience with IT ticketing systems and documentation is an asset.

Responsibilities

• Image, configure, and deploy laptops and desktops for users.
• Install software, OS updates, and standard applications.
• Set up and deploy mobile devices (phones and tablets).
• Provide day-to-day IT support for staff.
• Troubleshoot hardware, software, network, and Office 365 issues.
• Support printers and peripherals, including toner issues.
• Manage and resolve support tickets with timely updates.
• Document issues, solutions, and support activities.
• Assist with onboarding and tech setup for new hires.
• Maintain accurate IT equipment inventory and deployment records.

Skills

Troubleshooting

Office 365 support

Imaging computers

Mobile device setup

Printer support

IT documentation

Ticketing systems

Job description

Experis in Brampton is seeking a hands-on IT Support Technician to join our team on-site. The role blends desktop support, device deployment, troubleshooting, and end-user assistance in a busy operation.

You will configure, maintain, and support PCs, mobile devices, printers, and other technology assets for office and operations staff, while keeping accurate records and responding quickly to day-to-day needs.