Onsite Administrative Assistant - Client Services

RPMGlobal; Kamloops; On-site; CAD 43,000 - 53,000; Full time

Job summary

Doane Grant Thornton is seeking an Administrative Assistant (Receptionist) to create a welcoming front office, support document prep and formatting, and manage client files. The role involves billing support, travel logistics, and collaboration with service teams in a busy professional environment.

Ideal candidates will have 2–4 years of admin or client service experience, strong proofreading and data-entry skills, and proficiency with Microsoft Office.

Qualifications

• 2-4 years of administrative, reception, or client service experience in a professional office environment.
• Exceptional attention to detail with strong proofreading, document formatting, and data entry skills.

Responsibilities

• Creating a welcoming and professional first impression by greeting visitors, managing reception operations, and answering incoming calls.
• Supporting the preparation, formatting, proofreading, and finalization of client deliverables, including financial statements, letters, reports, and tax-related documentation.
• Managing electronic and paper-based client files, ensuring documents are accurately organized, maintained, and uploaded to firm systems.
• Providing administrative support to client service teams by coordinating documents, client requests, and day-to-day operational needs.
• Assisting with billing activities, time and expense reporting, and other administrative processes in accordance with firm standards.
• Coordinating internal meetings, events, and office initiatives, including logistics, communications, and collaboration with internal teams and committees.
• Delivering exceptional client service through professional written and verbal communication with clients, colleagues, and external stakeholders.
• Supporting marketing and business development activities by maintaining contact databases and assisting with relationship management initiatives.
• Coordinating domestic and international travel arrangements, itineraries, and related logistics for individuals and groups.
• Contributing to the efficient operation of the office by performing general administrative duties and participating in ongoing training to stay current with firm technology and processes.

Skills

Administrative experience

Reception

Client service

Microsoft Office

Proofreading

Data entry

Tools

Microsoft Office

Job description

Doane Grant Thornton is seeking an Administrative Assistant (Receptionist) to create a welcoming front office, support document prep and formatting, and manage client files. The role involves billing support, travel logistics, and collaboration with service teams in a busy professional environment.

Ideal candidates will have 2–4 years of admin or client service experience, strong proofreading and data-entry skills, and proficiency with Microsoft Office.