On-site Operations & Analytics Specialist

Desjardins Group; Montreal; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins Group is seeking an office work and operations agent to provide administrative and operational support on-site in Montreal, QC. The role focuses on improving productivity, data handling, and ensuring adherence to guidelines.

Strong English and French language skills are required. The position offers on-site, full-time work with opportunities to contribute to reports, processes, and user support across various administrative tasks.

Qualifications

• Minimum three years of relevant experience.
• Knowledge of French is required; advanced English proficiency due to duties or tools and interactions with English-speaking partners, members and/or clients.

Responsibilities

• Ensure the completion of the unit's administrative business processes.
• Perform analysis.
• Produce or revise reports and statistics.
• Carry out administrative, operational and quality controls.
• Take corrective measures and follow up.
• Provide user support for tools and systems.
• Handle data entry, extraction, processing, and coding tasks.
• Provide information related to policies, programs and processes in your field.
• Prepare or revise presentations and related documents.

Skills

Data entry

Data processing

Information analysis

Problem solving

Communication

Education

Trade school diploma in a related field

Job description

Desjardins Group is seeking an office work and operations agent to provide administrative and operational support on-site in Montreal, QC. The role focuses on improving productivity, data handling, and ensuring adherence to guidelines.

Strong English and French language skills are required. The position offers on-site, full-time work with opportunities to contribute to reports, processes, and user support across various administrative tasks.