Agent, Office work and operations

Relevance; Montreal; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness

Job summary

Desjardins is seeking an office work and operations agent for a 15-month temporary position in Montreal. You will provide administrative and operational support, contributing to productivity and data integrity across sub-specialties such as data entry and processing.

You will analyze reports, refine processes, and prepare presentations while adhering to established policies. A general college diploma and at least two years of experience, plus French language proficiency, are required.

Qualifications

• Knowledge of French required.
• Minimum two years of relevant experience.
• General college diploma in a related field.

Responsibilities

• Carry out the unit’s operational and administrative processes.
• Analyse, produce and revise reports and statistics; conduct administrative, operational and quality control tasks.
• Help develop and improve work methods and procedures.
• Provide information about policies, programs and processes in your field.
• Prepare and revise presentations and related documents.

Skills

French language

Education

General college diploma in a related field

Job description

Temporary 15-month position

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative, office and other tasks to help your unit achieve operational objectives and carry out initiatives in accordance with the general standards, practices and guidelines in place. The ability to drive results is therefore essential. You help process and analyze information, solve problems and prepare recommendations, tailoring your approach as needed. You also help develop and improve work methods and procedures.

More specifically, you will be required to:

• Carry out the unit’s operational and administrative processes
• Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures and take corrective action, following up as needed. Perform administrative tasks, including data entry, extraction, processing, compilation and coding
• Help develop and improve work methods and procedures
• Provide information about the policies, programs and processes in your field
• Prepare and revise presentations and related documents.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

What you bring to the table

• General college diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)