Technician, Office work and operations

Desjardins; Lévis; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness,+

Telework equipment

Job summary

Desjardins in Lévis, Canada, is seeking a Temporary 12-month Office Work & Operations Technician to provide administrative and operational support while improving processes and efficiency.

The role involves technical studies, software rollouts, training, and documenting processes. French is required with advanced English; candidates should be adaptable and ready to collaborate cross-functionally.

Qualifications

• College diploma in a related field.

Responsibilities

• Provide technical support for projects and operational issues.
• Conduct technical studies, research and analysis and serve as a resource person for the submission of solutions and action plans.
• Roll out and maintain software and manual and automated processes. Train users.
• Prepare technical notes to enhance the skills and knowledge of users and their teams.
• Help practitioners follow your unit’s processes and use its business solutions, tools and systems.
• Support your unit’s continuous improvement.

Job description

Temporary 12- Month Position

As an office work and operations technician, you provide administrative and operational support to the organization. You strive to maximize operational profitability and productivity by adapting procedures and equipment. You may be responsible for one or more sub-specialties, such as data entry, data processing and verification of database data integrity. You serve as a technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

• Provide technical support for projects and operational issues
• Conduct technical studies, research and analysis and serve as a resource person for the submission of solutions and action plans
• Roll out and maintain software and manual and automated processes. Train users
• Prepare technical notes to enhance the skills and knowledge of users and their teams
• Help practitioners follow your unit’s processes and use its business solutions, tools and systems
• Support your unit’s continuous improvement

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)