On-Site Community & Resident Services Manager

Boardwalk; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

Boardwalk is seeking a site-based professional in Ontario who will ensure the health, comfort and safety of resident members while living on-site. The role requires hands-on cleaning, maintenance, and ownership of the site, with duties including office hours, on-call responses, and ensuring timely contractor visits and inventory control.

You will also manage rental inquiries, show suites, collect rents, conduct inspections, and support daily administration to maintain financial targets and

Qualifications

• 2 years of customer service experience preferred.
• Post-secondary education is an asset.

Responsibilities

• Ensure health, comfort and safety of residents and live on-site.
• Rent collection and follow-up on defaults.
• Lease and show suites; respond to rental inquiries.
• Coordinate maintenance with contractors and on-call duties.
• Inspections of vacant and upcoming suites; maintain budget targets.

Skills

Customer service

Communication

Time management

Multitasking

Education

Post-secondary education

Tools

Tablets

Job description

Boardwalk is seeking a site-based professional in Ontario who will ensure the health, comfort and safety of resident members while living on-site. The role requires hands-on cleaning, maintenance, and ownership of the site, with duties including office hours, on-call responses, and ensuring timely contractor visits and inventory control.

You will also manage rental inquiries, show suites, collect rents, conduct inspections, and support daily administration to maintain financial targets and