OMNI Department Supervisor — Customer Service & Operations

Walmar; Central Ontario; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada is seeking an OMNI Department Manager for our Simcoe, Ontario location. The role focuses on delivering exceptional customer service and supporting Online Grocery and Walmart.ca processes, with a team-driven approach to workload and traffic patterns.

The position involves training OMNI Associates, managing back-office tasks, daily order reviews, and ensuring cleanliness and readiness for the next day.

Qualifications

• Age – 16 or older.

Responsibilities

• Train OMNI Associates and participate in their development.
• Complete Back Office Setup including daily orders, payment exceptions and workload assignment.
• Check email and AMP+ for action items and complete daily picks.
• Carry out post-pick activities: service stations, tote cleaning and e-commerce cleanliness.
• Greet customers, promote products/services and assist with purchases.

Skills

Customer service

Teamwork

Job description

Walmart Canada is seeking an OMNI Department Manager for our Simcoe, Ontario location. The role focuses on delivering exceptional customer service and supporting Online Grocery and Walmart.ca processes, with a team-driven approach to workload and traffic patterns.

The position involves training OMNI Associates, managing back-office tasks, daily order reviews, and ensuring cleanliness and readiness for the next day.