Omni-Channel Retail Team Leader

L'Équipeur; Quebec; Vor Ort; CAD 37.000 - 47.000; Vollzeit

Benefits dieser Stelle

Benefits & retirement

Performance incentives

Well-being perks

Career growth

Product discounts

Zusammenfassung

At L’Équipeur, we seek a store leader to drive exceptional service and sales execution across in-store and online channels. You will coach the team to meet service standards, manage daily store operations, and ensure accurate order processing and timely delivery to customers.

The role emphasizes strong communication, organizational skills, and the ability to foster a positive, inclusive environment while leading the team to meet performance expectations across all channels.

Qualifikationen

• 3-5 years retail experience required.
• Excellent communication and organizational skills.
• Proven ability to coach and mentor staff.
• Basic computer skills.

Aufgaben

• Provide leadership to the team and coach to ensure service standards are met.
• Lead B2B Mark’s Commercial Business functions including order entry and management.
• Deliver omni-channel experience with in-store eCommerce and fulfilment within service levels.
• Support customer experience through timely inventory movement to the sales floor.
• Oversee store operations including scheduling, shipping/receiving and cash management.

Kenntnisse

Leadership

Coaching

Team development

Customer service

Jobbeschreibung

At L’Équipeur, we seek a store leader to drive exceptional service and sales execution across in-store and online channels. You will coach the team to meet service standards, manage daily store operations, and ensure accurate order processing and timely delivery to customers.

The role emphasizes strong communication, organizational skills, and the ability to foster a positive, inclusive environment while leading the team to meet performance expectations across all channels.