Omni-Channel Brand Associate — Flexible Schedule

Gap Inc.; Canada; On-site; CAD 22,000 - 28,000; Full time

Job summary

Gap Inc. in Canada is seeking a Brand Associate to engage customers and bring the brand to life through exceptional service. You’ll educate customers about products, loyalty programs and omnichannel options to elevate their shopping experience.

You will collaborate with leadership to achieve store goals, handle transactions, and maintain a tidy, welcoming space while adapting to a fast-paced retail environment and flexible hours.

Qualifications

• Excellent communication with customers and team to meet goals.
• Customer-focused service both on and off the sales floor to deliver a great experience.
• Thrives in a fast-paced retail environment and shows passion for the brand.
• Strong problem-solving mindset with a bias for action and improvement.
• Willing to work a flexible schedule including holidays, evenings, overnights and weekends.
• Comfort with retail technology and POS systems.
• Able to move around the sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and colleagues with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance the customer experience using omnichannel offerings.
• Be accountable to personal goals supporting store targets.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and potential issues courteously and professionally.
• Execute operational processes efficiently.

Skills

Good communicator

Customer-focused service

Retail passion

Problem solving

Flexible schedule

Retail technology

Lifting up to 30 lbs

Job description

Gap Inc. in Canada is seeking a Brand Associate to engage customers and bring the brand to life through exceptional service. You’ll educate customers about products, loyalty programs and omnichannel options to elevate their shopping experience.

You will collaborate with leadership to achieve store goals, handle transactions, and maintain a tidy, welcoming space while adapting to a fast-paced retail environment and flexible hours.