Brand Experience Associate — Omni-Channel Retail

Gap; Burlington; On-site; CAD 21,000 - 28,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Company match for donations

RRSP

Employee stock purchase plan

Medical, dental, vision and life

Virtual health care 24/7

Maternity/Parental Top Up

Job summary

Gap Inc. is seeking a Brand Associate in Burlington, Canada. You will engage with customers, educate them on Gap's products, and deliver a premium, omnichannel shopping experience across in-store and digital channels.

We value customer-focused service, effective communication, and a flexible schedule that includes holidays, evenings, and weekends. You will contribute to a fast-paced, team-driven store environment and uphold Gap's brand standards.

Qualifications

• Excellent customer service and communication skills are essential.
• Ability to educate customers on products and promotions.
• Comfort with using retail technology and handling seamless omni-channel interactions.

Responsibilities

• Consistently treat all customers and employees with respect.
• Promote loyalty programs and drive sales through suggestive selling.
• Engage with customers to deliver a best-in-class experience across channels.
• Support sales floor, fitting rooms, cash wrap, and back of house as needed.
• Maintain a neat, organized work center and handle transactions professionally.
• Meet personal goals contributing to store performance.
• Handle returns and issues courteously and efficiently.

Skills

Customer service

Sales experience

Communication

Flexible schedule

Job description

Gap Inc. is seeking a Brand Associate in Burlington, Canada. You will engage with customers, educate them on Gap's products, and deliver a premium, omnichannel shopping experience across in-store and digital channels.

We value customer-focused service, effective communication, and a flexible schedule that includes holidays, evenings, and weekends. You will contribute to a fast-paced, team-driven store environment and uphold Gap's brand standards.