OMNI Area Lead: Elevate Service & Ops

Walmart Canada; Victoriaville; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada is seeking an OMNI team member to lead in partnership with the OMNI Assistant Manager, ensuring high levels of customer service and task completion within the OMNI area. The role involves coordinating tasks, improving area presentation, and supporting scheduling and training of OMNI Associates.

Minimum requirements include age 16 or older and the ability to adhere to corporate policies. The position is based at the Victoriaville location in Canada, with a starting hourly rate of

Qualifications

• Age – 16 or older

Responsibilities

• Providing excellent Customer Service by greeting customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and coordination of task completion as per priorities from the OMNI Assistant Manager and Store Management Team.
• Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
• Delegate, assist and follow up on completion of daily OMNI activities.
• Support with scheduling as needed.
• Review, follow-up and action opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
• Participates in training and development of the OMNI Associates, providing feedback as needed.
• Contributes to a safe, clean and hazard-free work environment through adherence to Company policy and procedures, including Spark App Checklists and ensuring displays and fixtures are secure and debris-free.

Job description

Walmart Canada is seeking an OMNI team member to lead in partnership with the OMNI Assistant Manager, ensuring high levels of customer service and task completion within the OMNI area. The role involves coordinating tasks, improving area presentation, and supporting scheduling and training of OMNI Associates.

Minimum requirements include age 16 or older and the ability to adhere to corporate policies. The position is based at the Victoriaville location in Canada, with a starting hourly rate of