OMNI Department Lead: Customer Experience & Ops

Walmart; Mount Pearl; Vor Ort; CAD 21.000 - 29.000; Vollzeit

Zusammenfassung

Walmart Canada in Mount Pearl is seeking an OMNI Department Manager to support Online Grocery and Walmart.ca processes. This role works with OMNI Associates to plan and execute tasks based on workload and customer traffic, delivering friendly service and efficient operations.

The position emphasizes staff training, back-office setup, daily order management, and hands-on leadership. Minimum wage starts at 18.10 CAD per hour, with a focus on accuracy, teamwork, and customer-first mindset.

Qualifikationen

• Age 16 or older.
• Proven ability to work in a fast-paced retail environment.
• Comfort with training and supporting associates.

Aufgaben

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup and related order/pick tasks.
• Check email and AMP+ for Action Items.
• Completes daily picks and post-pick activities, maintains Back Office cleanliness and readiness.
• Greets customers and promotes products/services.

Kenntnisse

Customer service

Team leadership

Attention to detail

Communication

Tools

Back office software

Handhelds/Printers setup

Jobbeschreibung

Walmart Canada in Mount Pearl is seeking an OMNI Department Manager to support Online Grocery and Walmart.ca processes. This role works with OMNI Associates to plan and execute tasks based on workload and customer traffic, delivering friendly service and efficient operations.

The position emphasizes staff training, back-office setup, daily order management, and hands-on leadership. Minimum wage starts at 18.10 CAD per hour, with a focus on accuracy, teamwork, and customer-first mindset.