Office Manager

ARAG Legal Solutions Inc. (Canada); Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

ARAG Legal Solutions Inc. is seeking an Office Manager in Toronto to oversee daily operations and manage the office environment. The ideal candidate will have a college diploma and extensive experience in office administration and management, along with strong interpersonal skills. This role offers a competitive salary, benefits, and a hybrid work environment.

Benefits

Competitive salary with annual bonus

Generous benefits including RSP matching and Fitness Credit

Qualifications

• Five years of experience in office administration, including 1-2 years in office management.
• Proven experience supervising and managing a small team.
• Strong business acumen and professionalism.

Responsibilities

• Oversee general office operations and manage office budget.
• Supervise and mentor the team, ensuring alignment with goals.
• Implement and enforce IT policies to ensure data security.

Skills

Interpersonal skills

Organizational skills

Problem-solving skills

Time-management skills

Education

College diploma or bachelor’s degree in business administration

Tools

Visio

SharePoint

Microsoft Telephony

Job description

Join to apply for the Office Manager role at ARAG Legal Solutions Inc. (Canada)

ARAG Legal Solutions Inc., part of the ARAG Group, is a global leader in legal expense insurance operating in 20 countries offering an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents, and insurers across Canada.

As part of our strategy to expand and strengthen our presence across Canada, we are looking for an energetic and creative person to join us as an Office Manager in Toronto .

Reporting to the Vice President Operations, the Office Manager will be responsible for overseeing day-to-day operational functions of our office. This role requires ensuring the efficient functioning of the office environment, maintaining inventory of office-related items, and supporting organizational needs.

What will you do?

Office Management

• Oversee general office operations, including facility management, vendor relationships, office supplies, equipment inventory management, and procurement.
• Supervise and mentor the team, ensuring their work aligns with organizational goals and deadlines.
• Manage office budget, track expenditures, and implement cost-saving measures without compromising operational effectiveness.
• Provide staff with the necessary support and resources to effectively do their jobs.
• Manage relationships with landlords, including planning and executing office renovations or managing relocations.
• Build and maintain vendor relationships, ensuring cost-effectiveness.
• Ensure compliance with health and safety regulations and maintain a productive, clean, and efficient working environment.
• Assist in reducing ARAG's carbon footprint through data collection and sustainability initiatives.
• Greet visitors and answer a low volume of incoming calls.
• Handle package shipping and receiving via courier services.
• Occasionally act as a backup for the CEO's executive assistant duties.

Operations

• Maintain and expand the company intranet using SharePoint.
• Support IT and HR with onboarding new employees.
• Collect and analyze data to assess office and company efficiency.
• Audit and maintain internet-based telephone systems.
• Oversee and support the management of access control systems.
• Identify and implement process improvements within the Operations department.
• Support internal and external audits as needed.
• Implement and enforce IT policies to ensure data security and compliance, in line with ARAG UK’s policies.
• Troubleshoot technical issues in collaboration with IT service providers and support staff.

About You

• College diploma or bachelor’s degree in business administration, information technology, or a related field.
• Five years of experience in office administration, including 1-2 years in office management.
• Proven experience supervising and managing a small team.
• Strong interpersonal skills to foster teamwork and a positive office culture.
• Ability to work independently and as part of a team.
• Excellent organizational, problem-solving, and time-management skills.
• Experience providing and receiving constructive feedback.
• Working knowledge of Visio, SharePoint, and Microsoft Telephony.
• Strong business acumen.
• Professionalism and confidentiality when working with all organizational levels.

We Offer

• Competitive salary with annual bonus.
• Generous benefits including RSP matching and Fitness Credit.
• Hybrid work environment combining remote work and office presence in Toronto’s Financial District.

We are an Equal Opportunity Employer. ARAG Legal Solutions Inc. is committed to diversity and inclusion, providing accommodations during the recruitment process upon request.