Office Manager, Toronto (contract)

BitGo; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

BitGo is seeking an energetic individual to lead operations at their new Toronto office. The role involves managing administrative tasks, overseeing vendors, and fostering a positive workplace culture. Ideal candidates will have significant experience in operations and facilities management.

Qualifications

• 3+ years in Operations and Facilities.
• 2+ years of people management experience.

Responsibilities

• Manage administrative needs at the Toronto office.
• Oversee local vendors and contractors.
• Collaborate on local Perks and Benefits programs.

Skills

Customer Service

Project Management

Leadership

Tools

Workplace Systems

Job description

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information, visit www.bitgo.com.

We are seeking an energetic and personable individual to spearhead our new office in Downtown Toronto!

Responsibilities:

1. Manage all administrative and general office needs at our new Toronto office.
2. Oversee the successful management of local vendors and contractors.
3. Be the primary contact between the company and building management, ensuring all facility needs are met.
4. Work with the Executive Assistant on event planning, including regular social events, external events, holiday parties, and offsite retreats in partnership with the Internal Events Team.
5. Collaborate with our HR/People Operations team on local Perks and Benefits programs.
6. Greet visitors and provide a warm and pleasant experience.
7. Ensure compliance with workplace safety expectations.
8. Work closely with our Legal team to assess risks and make informed decisions about Employee Health & Safety.
9. Issue key cards for new employees and visitor passes to ensure secure access to the office.
10. Promote a positive office culture by encouraging team members to return to the office, fostering engagement and collaboration.

Requirements:

1. 3+ years of relevant Operations and Facilities experience.
2. Experience with facilities operations, including coordinating office moves.
3. Empathetic leader with 2+ years of people management experience.
4. Well-versed in workplace systems, tools, and platforms.
5. Experience working with property management teams.
6. Experience being on call and managing emergency situations.
7. Strong customer service and hospitality skills.
8. Strong project management skills.
9. Ability to work autonomously while valuing teamwork.
10. Comfortable communicating with and influencing leadership decisions.
11. Innovative mindset, open to new ideas and technologies.
12. Enthusiastic about creating a world-class Workplace Experience.